← Back

Privacy Policy

Last updated: April 7, 2026

1. Introduction

Chorlio (“we,” “us,” or “our”) is a parental chore management app that helps families teach children responsibility through play. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application and website at chorlio.com (together, the “Service”).

By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

2. Information We Collect

Account Information (Parents)

When you create an account, we collect your email address and name. If you subscribe through our website quiz flow, we collect your email before you reach the payment page.

Children's Information

Parents add children to their family account. We collect the child’s name (or nickname) as provided by the parent. Children do not create their own accounts — all child profiles are created and managed by the parent.

Task & Activity Data

We store information about tasks created by parents, task completion status, points earned, and rewards. When a child submits photo proof of a completed task, the photo is stored securely and is only visible to the parent and child within the family account.

Payment Information

Payments are processed by Stripe. We do not store your credit card number or full payment details on our servers. Stripe collects and processes payment information in accordance with their Privacy Policy. We receive only a confirmation of payment status, subscription plan, and your email address from Stripe.

Device Information

The Chorlio mobile app may collect device identifiers, operating system version, and app version for the purpose of delivering push notifications and enabling the app-blocking feature on children’s devices.

Analytics & Usage Data

We use the following analytics services to understand how the Service is used and to improve the experience:

  • Mixpanel — event-based analytics (e.g., quiz completion, feature usage)
  • PostHog — product analytics and session insights
  • Meta Pixel — advertising measurement on our website only

These services may collect information such as pages visited, buttons clicked, device type, browser type, and approximate location (based on IP address). Analytics are collected on the website and may be collected in the mobile app.

Feedback Data

If you submit feedback through our website, we collect your name, email address, message, and any screenshot you choose to attach. Screenshots are stored on Supabase. Feedback notifications are sent to our team via Resend.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service (tasks, rewards, app blocking, push notifications)
  • Process payments and manage subscriptions
  • Send transactional emails (e.g., subscription confirmations, password resets)
  • Respond to your feedback and support requests
  • Analyze usage to improve and develop the Service
  • Measure the effectiveness of our advertising (website only)
  • Prevent fraud and abuse

We do not sell your personal information. We do not use children’s data for advertising purposes.

4. How We Share Your Information

We share information only with the following categories of service providers, and only as necessary to operate the Service:

  • Stripe — payment processing
  • Mixpanel, PostHog — analytics
  • Meta — advertising measurement (website visitors only)
  • Supabase — feedback screenshot storage
  • Resend — transactional and feedback email delivery
  • Apple / Google — push notification delivery

We may also disclose information if required by law, to protect our rights, or to comply with a legal process.

5. Children's Privacy

Chorlio is designed for families. Children use the app under parental supervision, and child profiles are created exclusively by parents.

  • We do not collect personal information directly from children under 13 without parental consent.
  • All child data is managed through the parent's account.
  • Children cannot make purchases, contact other users, or access social features.
  • There are no ads displayed to children within the app.
  • Photo proof submitted by children is visible only within the family account.

Parents can review, modify, or delete their children’s information at any time through the app. If you believe we have collected information from a child without appropriate parental consent, please contact us at hello@chorlio.com and we will promptly delete the data.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. If you cancel your subscription, your account data is retained for a reasonable period to allow reactivation, after which it is deleted.

Task photos are retained while the associated task exists and are deleted when the parent deletes the task or account.

Analytics data is retained according to the retention policies of each analytics provider.

7. Data Security

We take reasonable measures to protect your information, including encryption of data in transit (TLS/SSL), secure storage of credentials, and access controls on our systems. However, no method of transmission or storage is 100% secure. If you become aware of a security issue, please contact us immediately.

8. Your Rights

All Users

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your account and associated data
  • Cancel your subscription at any time

European Economic Area (EEA) & Lithuanian Users

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local data protection authority

Our legal basis for processing your data includes: performance of a contract (providing the Service), legitimate interests (improving the Service and preventing fraud), and consent (analytics and marketing where applicable).

To exercise any of these rights, contact us at hello@chorlio.com.

9. Cookies & Tracking

Our website uses cookies and similar technologies for analytics and advertising measurement. These include:

  • Essential cookies — required for the website to function (e.g., session management)
  • Analytics cookies — Mixpanel and PostHog for understanding usage patterns
  • Advertising cookies — Meta Pixel for measuring ad effectiveness

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including the United States, where our service providers operate. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Chorlio
Email: hello@chorlio.com